3. Listening team

a. Organise in advance, do a rota. Must share emails and possibly phone numbers with each other. set up an email list with them all if you can.

b. Give them a mobile phone – you do not want this coming through the organisers phone all the time.

c. Suggest a room if you can – and how they will access it at daft o clock (you may think it’s obvious… it is not… clarify).

d. Do some guidelines about their comfort levels, calling for support and referring things to local health people etc

e. Suggest a way that people will get the phone from each other – and if they want to change it they can… otherwise that’s how it should work.

f. Tell the last person how they get the phone back to you.

g. Someone needs to thank the volunteers at the closing session